NJ Saltwater Fisherman Forums

General Forum => Product Reviews => Topic started by: red65 on May 25, 2007, 09:30:43 PM

Title: Tsunami Fishing Rods
Post by: red65 on May 25, 2007, 09:30:43 PM
I posted this on NJH and figured I should put it hear also since this is a fishing site...

I have four of these rods. I just want to tell everyone how great their Customer Service is.

This is the e-mail I sent them,

Hello, I purchased a 7 foot CLASSIC SERIES rod last fall and while
using this past Monday I noticed the cork at the butt of the handle has broken off.
The rod blank is showing, as a matter of fact I also have a 7 1/2
CLASSIC SERIES rod that I put tape on because of the same problem.
Please let me know what can be done to remedy this situation.
I don't live far from your offices in case you need to see the rods.

Thanks in advance, Richard


This is the e-mail I received from them,

Hello Richard
You can bring the rods in for replacement.   Please let me know the exact model numbers of the defective
 rods so I can make sure that they are in stock and have someone examine them prior to you coming to pick them up.

Cindy Leonard

So if your looking for a great rod at a great price give them a try...


http://www.biminibayoutfitters.com/tsunami_rods.htm
Title: Re: Tsunami Fishing Rods
Post by: Hotrod on May 26, 2007, 07:11:04 AM
That's Great.. 
Title: Re: Tsunami Fishing Rods
Post by: IrishAyes on May 26, 2007, 05:00:19 PM
Thanks for the heads up on the company.  All too often anymore they don't want to hear from you once they have your $$$.  Good to know there are a few decent companies out there.
Title: Re: Tsunami Fishing Rods
Post by: ped579 on May 26, 2007, 11:58:33 PM
I have been looking at their rods real nice.  I like it that their in NJ (Mahwah).  Thanks for the post makes my decision process a little easier.

Most of the tackle shops and good sporting goods stores carry their brand as well.

Paul
Title: Re: Tsunami Fishing Rods
Post by: shadyvito on May 27, 2007, 07:31:23 AM
I just bought an Echo fly rod for the same reason, great customer service.
Title: Re: Tsunami Fishing Rods
Post by: Skolmann on May 28, 2007, 09:54:32 PM
I have one Tsunami rod in my arsenal (actually it's my son's ). A Tsunami TSCC 701 XH rod that is paired with a Abu Big Game 7000HSN reel.

He uses it for clamming/chunking/live lining  bass as well as jigging bass/blues.

IMHO, for the $$ it's a good quality stick.
Title: Re: Tsunami Fishing Rods
Post by: hareball on June 04, 2007, 01:07:07 AM
I use 3 of thier rods and love em!

skolmann, I used the 7000HSN on a tsunami classic for awhile and upgraded to the BG9000 the beginning of last summer. great combo t^
Title: Re: Tsunami Fishing Rods
Post by: Reel Time on June 09, 2007, 03:22:03 PM
 i now have 6 of these rods on the boat, and dont have a single complaint about them, specially after last weekend, with the abuse they took. the xxheavy's are working real well for me trolling stretch 25's and spoons w/ drail weights.