OKAY!!! WHAT WOULD YOU DO?

[IrishAyes]

  Of course, it depends on how much of the tip broke off.

[Bucktail]

I PICKED UP A NEW ST CROIX ROD LAST YEAR we went out fishing and I got a fluke on it and took it on the boat and the tip broke  they said send it back and it will cost me $30.00 to send it back and I paid $120.00 for it.

If the rod is only a year old it is still under warranty.  All you need to do is return it to St. Croix (shipping is $10) along with a check for $20 and they will replace it.  Total cost for a new rod $30.  That doesn't sound like a bad deal to me.

so I dont think the st will hole up again

St. Croix makes a great rod!   I own close to a dozen of them and haven't had a single issue with rod breakage.  You kind of hinted that you were probably guilty of doing some high sticking anyway.  This is probably one of the easiest ways to break a high quality graphite rod.

buy a loomis

loomis

So instead of paying a measly $30 to get a brand new St. Croix, you guys are suggesting he spend another $150 to $300 on a Loomis?

Don't get me wrong Loomis makes a great rod too.  I have one and love it.  But I know guys that have snapped them as well.  You should remember that it is Gary Loomis himself who's famous phrase is, "I can build a rod you can't break, but you wouldn't want to fish with it."

In other words, if you're going high end (Loomis, St. Croix, etc.) there is always a chance you may break a rod, if you don't treat it properly.  My advice to those guys that are hard on their tackle (i.e. tossing them in the back of the truck, banging them on the gunwale, high sticking, etc.) is you should probably buy an Ugly Stik.  And that is not meant as an insult.  Many folks out there could not be bothered with having to take care of their fishing rod, and that's fine.  An Ugly Stik is made for that type of fisherman.  It is made on a very tough and forgiving blank.  There is a good reason why it is the best selling rod in the country.

Of course the downside of all that forgiveness and toughness is that those rods are typically heavy with very soft, unresponsive actions.  I don't enjoy fishing with them.  But hey.  To each his own. 

If you want to get a Loomis, by all means do so!  But you also might as well spend $30 to get a brand new St. Croix! 

I always send them [Loomis rods] back for 50 bucks they give me a brand new one no questions asked

 
A typical $200 American made rod costs the company about $50 to make.  So if you break one, of course they have no problem replacing it for you for $50!  St. Croix is offering a replacement for $20.  The other $10 is to ship the rod to them.

my thing is ,If I have to send it back and spend $30.00 and get a new one and they tell me that I have to send them $50.00 for a new one . It is not worth it 

This I don't understand at all.  Maybe you could clarify it a little.  It is only going to cost you $30 total (mostly for shipping and handling).  I don't understand where the $50 comes in.

See if Dicks sells that rod. Buy a new one and extended warranty. Wait a week and bring back the first one.

Well, I can see that there are more than a few of you out there that failed your Ethics exams! 

Man Deisel- I like the way you think....let the store pay for the shipping and they can write it off. Of course, better not break the new one until you return the old one!

Retailers are not authorized to take back defective or broken St. Croix rods.  St. Croix's policy is to deal with the customer directly.  If a store does take a rod back in the spirit of customer service, that store receives no credit for the broken rod and it will come off their bottom line.  This, in turn, may deprive some very hard working, underpaid employee of said store from getting their extremely meager (yet important) quarterly bonus.  As  result, some children may go hungry and the divorce rate amongst retailers may climb.  

Rugman,

If you need any help getting your rod replaced, shoot me a PM and I'll walk you through it.

-Bob

[seanr8w]

See if Dicks sells that rod. Buy a new one and extended warranty. Wait a week and bring back the first one.

Well, I can see that there are more than a few of you out there that failed your Ethics exams! 

Man Deisel- I like the way you think....let the store pay for the shipping and they can write it off. Of course, better not break the new one until you return the old one!

Retailers are not authorized to take back defective or broken St. Croix rods.  St. Croix's policy is to deal with the customer directly.  If a store does take a rod back in the spirit of customer service, that store receives no credit for the broken rod and it will come off their bottom line.  This, in turn, may deprive some very hard working, underpaid employee of said store from getting their extremely meager (yet important) quarterly bonus.  As  result, some children may go hungry and the divorce rate amongst retailers may climb.  

Rugman,

If you need any help getting your rod replaced, shoot me a PM and I'll walk you through it.

-Bob


[/quote]

OUCH! Don't hold back Bucktail....tell us how you really feel. Don't worry, I can take it! I think I will go hang myself from my UglyStick now....Hey, but at least it won't break!   

[rugman]

thanks guys . I sent them a email and they sent one back telling me to send the pole and a copy of the email and I wont have to pay the twenty dollors for them to ship me a new one . so I will take care of this and thanks for all the help back

[Bucktail]

Nice Rugman!   I hope you have better luck with your new rod!

[rugman]

thanks guys . I just sent it back today to much going on and they said they will pick up the cost to send it back so I will let you all know what will come of this . Sounds like a great lace to deal with

[rugman]

I sent it back and they are going to replace it for free. it is less then a year . the guy i talked to from st,c  SAID IT " WAS A FLUKE " THAT IT BROKE HE THOUGHT THAT WAS FUNNY So anyway it is great  for them to stand behind there stuff